Changing the Destination of Your IndiGo Flight: A Comprehensive Guide
IndiGo is one of the world's leading budget airlines, well-known for its low fares and straightforward policies. However, what happens if you need to change the destination of your IndiGo flight? Here, we will guide you through the process, the conditions, and the fees you might face.
Understanding Your Options
Whether you need to change a non-refundable or a refundable ticket, the process can be different. Before you make any changes, it's important to understand the fare rules associated with your specific flight ticket. IndiGo offers both non-changeable and changeable tickets, so your options will vary.
Check the Fare Rules
The first step is to review the fare conditions of your booking. Make sure to check if your ticket is changeable or non-changeable. Non-changeable tickets cannot be modified without cancellation and rebooking, while changeable tickets may have additional fees and restrictions.
Steps to Change Your IndiGo Flight
Visit the IndiGo Website: Go to the official IndiGo website or download the mobile app. These platforms offer the most up-to-date information and the most secure way to make changes to your flight.
Provide Booking Details: Enter your booking reference and last name to access your flight details. This step ensures that the changes are made to the correct booking.
Select Change Option: Choose the option to change your flight. You may need to select a new destination and date for your flight.
Pay Any Fees: Be prepared to pay any applicable change fees and fare differences between your original booking and the new booking. These fees can vary significantly and may be either per person or for the entire booking.
Confirm Changes: Review the new itinerary and confirm the changes. Make sure all the details are correct and that the transaction has been successfully completed.
When Can't You Change Your Destination?
There are instances where changing your destination may not be possible. In such cases, you may need to cancel your existing ticket and book a new one. Here are a few scenarios:
Non-refundable Tickets: If your ticket was non-refundable, you will usually have to cancel the existing booking and make a new one. Any cancellation fees will apply to the original ticket.
Approved Routes Only: IndiGo follows strict approval guidelines and can only operate between the airports specified on your ticket. Diverting the flight to a new destination is not permitted.
Contacting Customer Service
For specific questions or assistance with your booking, it's always a good idea to contact IndiGo customer service directly. They can provide you with the most accurate and up-to-date information based on your specific situation.
Conclusion
While changing the destination of your IndiGo flight may not always be possible, understanding the fare rules and the process can help you make informed decisions. If you're unsure about your options, don't hesitate to reach out to customer service for personalized advice.