How to Cancel a Southwest Airlines Flight and What to Expect

Need to cancel a Southwest Airlines flight? Our step-by-step guide will walk you through the process and explain what to expect.

Cancellation Process

Cancelling a Southwest Airlines flight is a straightforward process and can be done through their website or mobile app. Here’s how to do it:

1. Log into Your Account: Go to the Southwest Airlines website or open the Southwest app.

2. Select Your Flight and Choose Cancellation: Once logged in or after entering your confirmation number, navigate to the ‘Manage Reservations’ section.

3. Follow the Prompts: Select the flight you want to cancel and follow the on-screen instructions.

Important: Ensure you cancel at least 10 minutes before the scheduled departure to avoid forfeiting the fare.

Cancellation Fee

Fortunately for customers, Southwest Airlines is known for not charging cancellation fees. However, this applies only to non-refundable tickets, which are credited as Travel Funds. These funds can be used for future travel but are not refundable.

Alternative Methods

Not comfortable with the online process? You can also cancel your Southwest Airlines flight by calling their customer service hotline at 1-844-987-7068 or visiting a Southwest Airlines counter if you are in the area.

Special Considerations

There are a few special considerations to keep in mind:

Wanna Get Away Fares: These non-refundable tickets are auto-credited as Travel Funds if canceled, with no fee. Rapid Rewards Award Tickets: These tickets allow for changes and cancellations but may incur fees based on the type of change or cancellation. 24-Hour Cancellation Policy: You can cancel or change a flight within 24 hours of booking without incurring any fees. Compassionate Fare Policy: If you need to cancel due to a death in the family or serious illness, Southwest Airlines waives the change or cancellation fees. Documentation, such as a death certificate or a doctor's note, is required.

Conclusion

Cancelling a Southwest Airlines flight is hassle-free and can be done through their website or app. Just remember to act at least 10 minutes before departure to keep your credit valid. For special cases, the airline offers flexible options. Safe travels!