How to Recover Your IRCTC User ID and Password

Passengers often face the challenge of recovering their IRCTC user ID and password when booking IRCTC train tickets. IRCTC provides two methods for user identification - email or mobile number. This guide will walk you through the process of recovering your IRCTC credentials.

Understanding Your IRCTC Credentials

IRCTC uses two primary credentials for user identification - email address or mobile number. If you have registered either of these methods, you can use the forgotten password or username feature to regain access to your account.

Recovering Your IRCTC User ID and Password

Follow these steps to recover your IRCTC user ID and password:

Visit the Official IRCTC Website: Click on 'Forgot User ID/Password' Option: On the login page, look for the 'Forgot User ID/Password' link and click on it. Choose the Appropriate Method: Select whether you want to reset your password or recover your user ID based on the instructions. Provide Required Information: Enter your registered email or mobile number as requested. Follow Verification Instructions: An OTP (One-Time Password) may be sent to your registered phone number or email. Verify by providing the OTP. Reset Your Password or Recover Your ID: Follow the instructions provided to reset your password or retrieve your user ID.

It's important to note that these steps may vary slightly, so it's advisable to check the specific instructions provided on the IRCTC website or contact their customer support for assistance.

The Process of Recovering Your Credentials

The process usually involves:

Clicking on the Forgotten Password Option: You will receive a message or email with your user ID and a link to reset your password. Using Mobile Number Verification: Your mobile number is verified via an OTP, which ensures security and prevents unauthorized access. Time Consideration: Recovery processes can take some time due to the high volume of queries received by the IRCTC servers. Patience is key.

If you remember your email ID or mobile number, simply click on the 'Forgot Password' or 'Username' link, enter the registered credentials, and follow the instructions to receive a message or email with your user ID and password reset link.

Additional Tips for Easy Recovery

Here are some crucial tips to ensure an easy recovery process:

Save Important Information: Save your registered email and mobile number in a secure place where you can access them in case of emergencies. Keep Your Registered Phone Number: If you switch service providers but keep the same registered phone number, you can continue to use it for account recovery. Contact Customer Support: If you face any issues, don't hesitate to contact IRCTC's customer support for assistance.

By following these guidelines, you should be able to recover your IRCTC user ID and password without any hassle. IRCTC is dedicated to ensuring a seamless and secure user experience, making it easy for passengers to manage their accounts.

Important Notes:

Unchangeable User ID: It's important to note that once you register with a particular email ID or phone number, there is no way to change your user ID. If you forget your password or user ID, you can always reset it using the methods mentioned above.

Best wishes for a smooth and hassle-free recovery process!