How to Restore Your IRCTC User ID and Password: Comprehensive Guide

Recovering your IRCTC user ID and password can be a hassle, but it's a process that can be easily managed with the right steps and tools. This article provides a detailed guide to help you regain access to your IRCTC account quickly and efficiently.

Overview of IRCTC Recovery Process

IRCTC (Indian Railways Catering and Tourism Corporation) is a widely used platform for online train ticket booking in India. If you find yourself unable to log in, you can follow a few simple steps to restore your user ID and password:

Step 1: Check Your E-Mail In Box

Firstly, check your email inbox where you would have received a confirmation mail from IRCTC when you registered. This email typically contains your IRCTC user ID, which can be very helpful in regaining access to your account.

Look for an email with a subject line similar to “Congratulations! Thank you for using IRCTCs online rail reservation facility. Your e-ticket has been booked through IRCTC User Id: [xxxxxxx]”. This message may vary slightly depending on the type of booking or service you used. The user ID will likely be present in the body of the email or in the confirmation message or ticket.

Step 2: Retrieve Your Username

If you managed to locate your email, simply copy the user ID from the email and use it to log in to your IRCTC account. If you still face issues, you can:

Use the 'Forgot Username' link on the login page. Click on the 'Forgot Password' link, which will guide you through the recovery process.

Step 3: Recover Your Password

Even if you find your user ID, you might need to reset your password. Here’s how:

Visit the IRCTC website. Click on the 'Forgot Password' link located on the login page. Follow the prompts to enter your registered email or mobile number. A Verification Code (OTP) will be sent to your email or mobile number. Enter the code to proceed. Set a new password and complete the process.

Alternative Options

If you're unable to find your email or receive the verification code:

Call the IRCTC helpline at 0755-6610661 for assistance. Refer to the IRCTC support documentation or FAQs available on their website for additional help.

Additional Tips for Account Management

To avoid forgetting your IRCTC user ID and password in the future, consider implementing the following best practices:

Save a record of your user ID somewhere accessible, such as a notebook, cloud storage, or a secure digital folder. Keep your registered phone number active and do not change it without updating IRCTC. Email the copy of confirmation emails as a backup in case of emergencies.

Conclusion

Restoring your IRCTC user ID and password is a straightforward process that can be easily managed. By following the steps outlined above, you can regain access to your account quickly and efficiently. Remember to keep track of your user ID and your registered contact details to avoid any future confusion.

If you have any further questions or need assistance, reach out to the IRCTC support team at their helpline. Stay secure and happy travelling!