Life in Airport Duty Free Shops: Insights for Retail Work
For many, the concept of working in an airport duty free shop might seem romantic and upscale. However, the reality is quite different from the glamour you might see in movies and television. Here, we delve into the world of these retail environments, focusing on the real-life experiences of those who work there.
Working Conditions and Requirements
Working in an airport duty free shop is not drastically different from being employed in other retail stores, but there are a few unique aspects that set it apart. For instance, security clearance is a fundamental requirement for all employees. A Clean and No Police Record is mandatory not just for the practicality of the job, but also for the essential RAP (Restricted Area Pass) required to enter the secure areas of the airport.
Working Hours and Flexibility
The working hours in an airport duty free shop can be quite demanding. Employees are often contracted to be on duty from the first flight of the day until the last one. This can mean irregular shifts and extended hours, especially during peak travel seasons. While the schedule can be challenging, it also offers a certain level of consistency and predictability in the long run.
Security Measures and Daily Routine
A key aspect of working in an airport duty free shop is the heavy emphasis on security and compliance. Employees can face stringent security checks whenever they leave the terminal building. These checks are rigorous and non-invasive, but they are a necessary part of the job to prevent any unauthorized items from leaving the duty free areas. Additionally, products are regularly checked for their integrity, ensuring that only duty free items are available to customers.
Customer Interaction and Working Environment
Working in an airport duty free shop also comes with unique customer interactions. Despite the high standards of security and professionalism, the customers are often relaxed and in a good mood. This is due to the stress-free nature of their recent holidays and the anticipation of upcoming flights. The environment is generally
Challenges and Rewards
While the job offers some unique perks, such as generally pleasant customers and potentially not having to adhere to a strict dress code, there are also some challenges. One major issue is the cost of living in these locations, which can often be higher. Bringing your own food can be a wise choice, as some airports, like Heathrow, offer a staff canteen or subsidized food. Those who choose to purchase food from airport vendors, even with staff discounts, may find themselves in financial strain.
Conclusion
In summary, being an airport duty free shop employee is a unique and challenging experience. While the job offers a variety of upsides, such as good customer interactions and a generally pleasant work environment, it also comes with its own set of challenges, particularly in terms of working conditions and security. As with any job, the key is to manage the routine and find a balance that suits your lifestyle.