Protocol for Handling a Deceased Passenger Mid-Flight: A Comprehensive Guide

During nearly every flight we encounter emergencies. However, the scenario of a deceased passenger mid-flight is among the most emotionally impactful and challenging. This article explores the cabin crew protocol in such situations, emphasizing the critical role they play in ensuring safety and maintaining order on the aircraft.

Introduction to Mid-Flight Tragedies

I was once on an EA flight from SCL Santiago to MIA, where a woman who was pregnant tragically passed away en route. The cabin crew followed protocol, covered the body, and continued towards the destination airport. Such incidents, though rare, do occur, and it is essential for cabin crews to understand and follow the appropriate procedures to handle such emergencies.

Identification of Death

It is widely acknowledged that a person can only be declared deceased by a qualified medical professional. Passenger deaths mid-flight are extremely rare, and cabin crews cannot determine death on their own. If a physician is present, they would be asked to confirm the cause of death and move the body accordingly.

Emergency Procedures and Diversion

When a passenger collapses mid-flight, cabin crew utilize onboard medical equipment, such as a portable defibrillator, to attempt resuscitation. The primary goal is to land the aircraft as soon as possible to provide access to medical assistance. The captain is responsible for navigating the flight and determining the best course of action, whether that be diverting to an airport with medical facilities or continuing to the designated flight destination.

Handling the Remains

Handling the remains of a deceased passenger requires meticulous care and respect. If a medical professional on board confirms death, the following procedures are typically followed:

Move the body to a discreet location, such as the last row of seats. Cover the body with a blanket to maintain dignity and privacy. Mitigate the psychological impact on other passengers by relocating them away from the area. Support and comfort family members, such as the partner or spouse of the deceased. Monitor the situation closely and be prepared to divert to the nearest suitable airport if necessary.

Communication and Psychosocial Support

The captain may try to locate and involve a doctor or other medically trained personnel to assist with the situation. Passengers and crew members must remain calm and follow instructions to ensure the safety and serenity of the environment. Cabin crew are trained to handle the emotional distress of passengers and to provide reassurance, especially during such tragic events.

Conclusion

Mid-flight tragedies, though rare, are part of the risks associated with air travel. Robust protocols and the unwavering dedication of cabin crews play a crucial role in ensuring the safety and emotional well-being of passengers and crew alike. By following these procedures, airline crews can effectively manage emergencies and provide the best possible care in a challenging and sensitive situation.